
Do you Ship to Canada and the United States?
Yes everything on our site ships Canada and USA wide.
Our putters are assembled right here in BC, Canada.
I am in the Canada how much is shipping?
For our fellow Canadians, we offer flat rate shipping for just $13—making it even easier to get your new putter. And ferrules? They always ship free!
I am in the USA how much is shipping?
We don’t want to leave our U.S. customers out—so we offer a flat rate of just $20 USD on everything sitewide.
Please note that your orders ship from Canada and may be subject to duties and taxes at the border. These fees are collected by U.S. Customs and are the responsibility of the recipient.
How do Customizations Work?
When you order a putter from us you have the option of adding customizations to your putter as well. Check out our Custom Shop for all the details.
We are also always here for any questions you may have so feel free to reach out using our contact form and we will be happy to have a more in depth conversation over email, text or phone call.
How can your prices be so low if you are using high quality material?
We’ve eliminated the middleman by partnering directly with a steel and CNC company to bring our custom designs to life. This streamlined approach keeps our overhead low without compromising on quality or craftsmanship allowing us to pass the savings directly to you, our valued customers.
What about Duties and Taxes for USA Shipments
Orders are shipped from Canada and may be subject to duties and taxes at the border. These fees are collected by U.S. Customs and are the responsibility of the recipient.
Shipping Companies **Canada Post Strike**
Putter orders are shipped via FedEx, Purolator, or UPS.
Ferrules FREE shipping is via Canada Post lettermail. Due to a possible strike, only paid shipping guarantees timely delivery. To avoid delays, choose a paid option at checkout to have your ferrules shipped by FedEx, Purolator, or UPS. Alternatively, choose free shipping and your order will ship ASAP—or after the strike, if one occurs.
How long do customizations take?
Stamping: Please allow 3-5 additional business days before shipping
Torching: Please allow 3-5 additional business days before shipping
Cerakote: Please allow 5-7 additional business days before shipping
Do you allow loft and lie to be customized?
At this time, we don’t offer loft and lie adjustments. All Kennedy Made putters are built to our standard specs, which have been carefully chosen to suit the widest range of golfers. This approach helps us keep our pricing low and our putters accessible, without compromising performance or quality.
Custom loft and lie changes typically require a full build-from-scratch process, which drives up both cost and lead time. By focusing on a consistent base model, we’re able to offer a high-quality putter that performs great right out of the box—while still giving you ways to make it your own through personalized finishes like stamping, torching, and Cerakote.
Can I change my hosel, alignment lines, or the milling on the face?
We don’t currently offer changes to hosel type, alignment lines, or face milling. These are core design elements that require full remanufacturing to alter, which would significantly increase costs and delivery times.
Instead, every Kennedy Made putter is designed and milled with a consistent spec to ensure performance, balance, and reliability. We focus our custom options—like stamping, Cerakote finishes, and torching—on allowing you to personalize the look of your putter without changing the feel. This way, you get a premium, customized aesthetic without the high price tag or wait time of a fully bespoke build.
*FREE Ferrule Shipping **What is Lettermail
We offer free shipping on ferrule orders (CAD Only) up to two sets. After two sets paid shipping will be required at standard rates.
What is Lettermail shipping?
Shipping with Canada Post through standard postal mail direct to your community mailbox, where you receive your normal mail and flyers etc.
Why is there no tracking number?
Because Lettermail is processed as regular mail, it does not include tracking or detailed delivery updates. This means we cannot provide tracking updates.
How long does delivery take?
Delivery times vary widely based on Canada Posts and your location. While local deliveries (BC & AB) may arrive sooner, Lettermail to (ON, NS etc.) can take up to 3 weeks to be delivered.
Due to the nature of Lettermail, once a package has been dropped off at the post office, we are unable to take responsibility for lost or undelivered items. For customers who would like added security, we always offer paid shipping options that include tracking and guaranteed delivery timelines.
Our FREE Lettermail option is a great choice if you don’t mind waiting a little longer for your order to arrive.
